Delete my account

Request deletion

1. Settings → Account → Delete account.
2. Confirm with your password.
3. You get a final email with a cancel link (valid 7 days) in case you change your mind.

What gets removed

• Profile, photo, preferences, saved searches, favorites.
• Listings are archived and no longer visible.
• Future bookings are cancelled; refunds follow policy.

What stays (legally required)

We must retain some data:

• Invoices — 7 years (Dutch tax retention).
• Booking records — 7 years (consumer protection).
• Host ID (iDIN) — 7 years (anti-money-laundering).

During this period, retained data is pseudonymized where possible and no longer publicly tied to your account.

Open issues

You cannot delete while you have:

• An active dispute.
• An unpaid debt to a host.
• An ongoing rental (current booking not yet completed).

Prefer to pause?

Instead of deleting, you can deactivate listings and disable notifications. Your account stays until you return.